The website may include hyperlinks to other websites. We are not responsible for the privacy policies or the content of such sites. You have the right to request access to and/or the correction or deletion of any personal information about you held by us.
If you have shopped with us we will hold your name, address, telephone number and email address. Credit card details are held by Sage Pay, our payment provider. We have no access to view any of your credit card details. All purchases take place in a safe environment using the latest security technology to protect our customers. We encrypt your credit card information to ensure your transactions with us are private and protected as they travel over the internet. We will also hold the delivery address(es) for your orders and the password information associated with your account. We also maintain a record of your product selections.
If you have requested a catalogue, entered a competition or completed feedback, we hold your name, address, telephone number, email address.
If you have requested to receive our email newsletters we only hold your name and email address. If at any time you wish to have your information removed from our active databases, please contact us on email@example.com. You will be able to unsubscribe at anytime by simply clicking on the unsubscribe link at the bottom of all our email communications.
Upon registration, you will receive an e-mail from us, confirming that your e-mail address has been added to our active database.
We also collect information about where you are on the Internet (e.g. the URL you came from, your IP address, which browser, search engine, mobile or computer device you have used, and the way in which you navigate the site.). You cannot be identified by any of this data. It is used to enable us to provide an effective service and collect broad demographic information.
We use the information we hold on your records for operational purposes, for example processing your order, dealing with queries, tracking deliveries, reviewing past purchases.
If you have questions regarding our credit card security policies or any other privacy query, please call us on
01993 882 251 (weekdays 9am to 5.30pm GMT) or you can contact us at the following address:
Avenue One Station Lane